Business site
Website care plan
Updates, backups, monitoring and small changes on a monthly plan.
Managed Services & Maintenance
We keep it running long after launch
Ongoing maintenance, updates, monitoring, backups and support for your website, app, store or portal — so it stays fast, secure and reliable.
- Updates & security
- Monitoring & backups
- Monthly plans
- Priority support
The problem & the solution
Why this matters
The problem
Software isn't finished at launch. Sites and apps break, dependencies go stale, security holes appear, and content gets out of date — and without upkeep it quietly degrades until something fails at the worst possible moment.
Our solution
We look after your website, app or portal on an ongoing plan: security updates, monitoring, backups, hosting management, and a clear channel for fixes and small changes — so it stays reliable and you're never scrambling when something breaks.
What's included
Everything you get
A clear, fixed scope agreed upfront — no vague deliverables.
Keep it healthy
- Security updates and patching
- Framework / dependency updates
- Uptime monitoring and alerts
- Backups and recovery
Keep it improving
- Bug fixes
- Small content and feature changes
- Performance and speed tuning
- Technical SEO health checks
Keep it supported
- Priority support channel
- Agreed response times (SLA)
- Hosting and domain management
- Regular update and health report
Typical project process
How we deliver
A transparent process so you always know what happens next.
- 12–4 days
Audit
We review your site/app, hosting and access, and note any urgent issues.
- 22–3 days
Onboard
We set up monitoring, backups and the support channel, and stabilise.
- 3monthly
Ongoing care
Updates, monitoring, fixes and small changes on your plan.
- 4monthly
Review
A clear report of what we did, plus recommendations for what's next.
Timeline & investment
Indicative timeline & pricing
Typical timeline
ongoing
Managed services run as a monthly plan sized to your site or app. You can start any time — including for a site or app we didn't originally build, after a short audit.
Indicative price
from $150/mo
Range: Monthly plans, sized to your site/app
Recurring monthly plans rather than a one-off project. The right plan depends on the size and complexity of your site or app and the response times you need.
Examples
Relevant project examples
Representative of the work we deliver in this area. Live references available on request.
Mobile app
App maintenance
OS-update compatibility, fixes and store upkeep for a live app.
E-commerce
Store support
Priority support and upkeep to keep an online store selling reliably.
FAQ
Frequently asked questions
What's included in a maintenance plan?+
Security updates, dependency updates, monitoring, backups, bug fixes, small changes and priority support — scaled to your site or app. We agree the exact scope and a response-time SLA upfront.
Can you maintain a site or app you didn't build?+
Yes. After a short audit to understand the codebase and fix anything urgent, we can take over maintenance and support of most existing sites and apps.
Can you manage our hosting too?+
Yes — we can manage hosting, domains and infrastructure as part of the plan, or work alongside your existing setup.
How fast do you respond to issues?+
Response times are set by your plan and agreed as an SLA — faster tiers for business-critical sites, standard tiers for everything else.
Can I cancel or change my plan?+
Yes. Plans are flexible — you can scale up or down as your needs change, with no long lock-in.
Start your project
Have an idea or challenge? Let's scope it.
Tell us about your project. We'll reply within one business day with clear next steps and an indicative estimate — no obligation.
- Fixed, transparent scope
- Reply within 1 business day
- You own what we build